Privacy Policy

At Luxxe Lending Co. LLC, we take your privacy seriously. This Privacy Policy outlines how we collect and handle your personal information when you use our website and services.

Information We Collect
When you visit our website, we may collect personal information including your name, phone number and email address. This information is collected when you voluntarily provide it to us through our contact forms, when you speak with us by phone, or when you communicate with us via email or text message.

How We Use Your Information

  1. Contacting you: We may use your phone number and email address to contact you regarding your mortgage inquiries or to provide updates on your mortgage application.
  2. Providing services: We may use your personal information to help us provide the mortgage services you have requested, including processing applications, assessing eligibility, and facilitating communication between you and lenders.
  3. Improving our services: We may use your information to analyze trends and patterns, improve our website, and enhance the user experience.
  4. Marketing: With your consent, we may use your personal information to send you promotional materials and offers about our mortgage services. You can opt out of receiving marketing communications at any time.

SMS / Text Messaging
By providing your phone number and agreeing to receive text messages, you consent to receive texts from Luxxe Lending Co. LLC about your mortgage inquiry, your application, and related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. We do not share text messaging opt-in data or consent with any third parties or affiliates for marketing purposes.

Sharing Your Information
We will not sell, rent, or disclose your personal information to third parties without your consent, except:

  1. Service Providers: We may engage trusted third-party service providers to assist us in providing our services to you. These providers are bound by confidentiality agreements and may only use your information to provide the requested services.
  2. Legal Obligations: We may disclose your personal information if required by law, regulation, or legal process.
    Text messaging opt-in data and consent are never shared under either of these exceptions.

Cookies and Analytics
We use cookies and analytics tools, such as Google Analytics, to understand how visitors use our website, including pages visited, time spent on the site and referral sources. You can disable cookies in your browser settings, though some parts of the website may not work as intended.

Security of Your Information
We have implemented security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights
You have the right to access, update, and correct your personal information. To exercise these rights, contact us using the details below.

Changes to the Privacy Policy
We may update this Privacy Policy at any time. Your continued use of our website after any changes constitutes your acceptance of them.

Contact Us
Luxxe Lending Co. LLC
NMLS# 2563413
(586) 522-5166
info@luxxelending.com